Unresponsive customer service
I finally bought the Obsidian e-bike a few months ago because I had test ridden it once at the nearest Mokwheel dealer. Turns out I got free accessories in the form of Full Fender, very interesting! Unfortunately, I had a problem when my package arrived later than expected.I have contacted Mokwheel's customer service but there is no response, so I can only resign myself and pray that my electric bike arrives safe and sound.. Thankfully, my e-bike came in good condition. Recommended for those of you who like outdoor activities.
Pros
- Free accessories
- High quality design
- Free shipping
- Lots of promos and discounts
Cons
- Unresponsive customer service
- Late shipment
Useful for 0 shoppers
